User Help & FAQ
Why don't I have any coins left?
If you suddenly don't see any coins, it's possible they're in another account. If you have multiple accounts with us, you can request an overview of all usernames via email.
How do I see my recent transactions?
We'll be happy to send you an email with an overview of your transactions from the last 72 hours. For further information, please feel free to contact support at any time.
What is sexcam-monster.at?
sexcam-monster.at is a webcam platform where you can chat live with thousands of creators from all over the world and purchase their content such as premium videos or picture galleries.
What can I experience in the chat?
In the live chat, you can talk privately with your favorite creators about anything you want, enjoy an erotic show, and use all the cam features. Why not just give it a try?
How much does live chat cost?
Creators can set the chat cost themselves. The price can therefore vary and ranges from 1 to 5 coins per minute.
What features are available and how much do they cost?
There are countless features you can activate in live chat:
- Cam2Cam: Turn on your own camera so the creator can see you – 2 coins/minute.
- Sound feature: Listen to the creator – 2 coins/minute.
- Private room: Private chat with the creator only – 2 coins/minute.
- Audio function : Talk to the creator – 1 coin/minute.
- Dildo Control: Control of an interactive dildo (if the creator offers it) – 2 coins/minute.
How much does a coin cost?
By default, one coin costs between EUR 0.75 and EUR 1, depending on the payment system and quantity. However, we also frequently offer special promotions and offers, so it's worth checking back regularly.
Do I enter into a subscription if I buy coins?
No. Each coin purchase is a one-time purchase, and there are no additional costs.
Who do I contact if I have problems?
Simply use the Supportformular button, and our friendly support team will get back to you as soon as possible. If the speech bubble icon is visible on the website, you can also start a live chat with the support team directly there.